SHIPPING & RETURNS
Handling and Processing
Orders placed in the United States are processed and shipped within 3-4 business days. During the Holiday Season, orders placed in the United States are processed and shipped within 5-7 business days.
If you need to make a change to the shipping address on your order, please reach us directly by email at email@example.com.
Return & Exchange Policy
Unfortunately we DO NOT accept any refunds for our items, all sales are final. In some rare cases we will be able to refund, but Shipping cost is not refundable. Exchange will only be available if buyer believes to have received defective merchandise.
Tracking numbers will be provided once your order has been processed and shipped. Once your order has shipped, you will receive an email that will contain a tracking number and link to help you track your package. Please allow 24 hours for the tracking number to become active. If for any reason you do not receive a tracking number within 3-4 business days (5-7 business days during the Holiday Season), please feel free to reach us directly.
Shipping rates are determined based on the carrier service that is chosen at checkout. Most orders take approximately 3-7 business days to arrive (this excludes international orders when available) from the day of shipment.
Expedited Shipping Options
G ICON BRAND is currently working on expedited shipping options via UPS. This is NOT currently Available.
Due to growing fraud, all orders requesting expedited shipping are required to have a billing address that matches the address in which the order is being shipped to. If you require a package to be shipped to an alternate address, you will be emailed by a customer service representative to provide proper documentation. The verification process may delay the processing time of your order. Failure to provide requested documentation will result in your order being cancelled.
Do you ship outside of the USA?
No Sorry not at this time. If a order is made from outside the USA the order will be canceled and all monies refunded.