FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Interested in stocking G ICON?

You can contact us at giconbrand@gmail.com with your company name, address,
and what you like to order so we can arrange it. We will get back to you as soon as we can and let you know if we are a fit and can proceed or not.



When is the next release?

We usually drop new products or restock on a random Sunday at 6:00 PM PST, we will make an announcement beforehand.



How long is shipping?

USA Shipping will take anywhere from 2-7 days to be delivered.
International Shipping will take about 2-3 weeks to be delivered.
*Tracking information is automatically emailed to all customers.
If you don’t receive this, please check your spam folder.



How much is shipping cost?

Free priority shipping on all USA orders over 75.00 USD.
Flat rate USA + Canada shipping 8.00 USD. (Small Shipping Bag) Flat rate USA + Canada shipping 14.00 USD. (Medium Box) Flat rate USA + Canada shipping 18.00 USD. (Large Box)
Free shipping on all International orders over 200 USD
Flat rate International shipping 25 USD.



What is your returns policy?

All Sales Are Final. No Refunds, Returns or exchanges unless item is defected or incorrect.



How do I know what size I am?

We have a detailed size chart listed with every item. You can use the size
guide to measure similar items you have at home and compare these measurements.
Please be aware of the fabric make up of an item when you are purchasing.



Will you re-stock items that have sold out?

we generally do not re-stock items that have sold out. We prefer to offer new designs and
often have a limited number of garments. These products may be re-run in the future but it is not guaranteed. Our most popular styles are usually released in new colors with each collection.
If you have a question about a particular item, please contact us at gmoneyapparel@gmail.com. I see my tracking says my package is delivered, but I can’t find it! Unfortunately sometimes theft can occur, however GMONEY is NOT liable NOR will provide refunds or re-shipments for packages marked delivered by the USPS. Your best course of action is to contact the USPS directly with your tracking number and open a claim with them. If it is an ongoing issue, it may be best to have packages held at the local post office for pickup.



How often do you have sales?

We usually only have sale on Black Friday, Cyberday and around Christmas Holiday. If we so have any other Flash sales please make sure you subscribe to our email list so we can notify you of special announcements and sales. You can subscribe at the bottom of the home page of our website.